Maikel Harmsen

Maikel Harmsen

Healthcare professional with a passion for IT.

Passionate healthcare technology professional with expertise in data analysis, ERP implementation, and process optimization. Bridging clinical insights with cutting-edge technology solutions.

Professional Experience

A journey through healthcare technology, data analysis, and system optimization.

Career Timeline

Functional Application Manager (FAM)

2025 - Present

Jados

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  • • Manage the functional application management of the Electronic Care Record system called Pluriform.
  • • Involved in Security questions, for example 2fa.
  • • Advisor and implementor of AI within company.

Project Manager ERP & Data Analyst

2024 - 2025

PEO B.V.

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  • • Led the implementation of Odoo ERP system.
  • • Managed functional application management of Odoo.
  • • Extracted, modeled, and analyzed data for executive reports and KPIs.
  • • Identified process bottlenecks and implemented IT solutions.
  • • Managed and maintained the Microsoft 365 platform.

Coördinator ICT DigiContact

2023 - 2024

DigiContact (Philadelphia)

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  • • Identifying and monitoring ICT issues.
  • • Optimizing IT processes for healthcare support.
  • • Managed a dedicated ICT support team.
  • • Led the implementation of a new CRM/CMS portal.

Project Support Officer

2022 - 2024

DigiContact (Philadelphia)

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  • • Ensured data integrity in monthly databases.
  • • Handled invoicing for external parties.
  • • Performed data analyses to advise management teams.
  • • Primary point of contact for IT-related matters.
  • • Consultation service for care organization supervisors.

Support Worker

2019 - 2024

DigiContact (Philadelphia)

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  • • Provided remote support and guidance to clients with intellectual disabilities via video calls.
  • • Handled and de-escalated complex behavioral issues.
  • • Provided daily coaching support in life skills.

Disability Support Worker (Level C)

2012 - 2019

Various Healthcare Organizations

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  • • Supporting clients with intellectual disabilities.
  • • Writing personal plans and guidance guidelines.
  • • Handling complex behavioral issues.
  • • Providing coaching support in daily activities.

Core Competencies

Technical Skills

Python90%
Odoo ERP92%
Excel/VBA95%
Streamlit78%

Professional Skills

Project Mgmt85%
Process Optimization87%

Personal Traits

Continuous Learner Effective Communicator Detail-Oriented High Integrity Dedicated Mentoring Approach

Education & Certifications

Academic foundation and continuous professional development.

Education

Toegepaste Psychologie

Saxion Hogeschool | 2009 - 2014

Major: Klinische Psychologie
Minor: Ontwikkelingspsychologie & Orthopedagogiek

Onderwijsassistent Toegepast Onderzoek

Extra-curricular | 3rd Year

Processed quantitative and qualitative research into reports.

Certifications & Courses

Working with AI 2025
Odoo Functional Training 2024
System-focused Working 2019
Pearson Test User Level B Certified

Technical Proficiencies Overview

💻 Development

Python (Analysis & Automation)
VBA & Excel Macros
HTML/CSS/JS
Streamlit Apps

⚙️ Systems

Odoo ERP Expert
Microsoft 365 Admin
CRM/CMS Implementation
Cloud Platforms

📈 Analytics

Data Visualization
KPI Dashboarding
Process Modeling
Statistical Analysis

Hobbies & Interests

Balancing technology with personal growth and creativity.

🎮

Gaming

Strategy & Puzzle

🥋

Budo Sport

Martial Arts

🍳

Cooking

Culinary Arts

🎸

Guitar

Music

Let's Connect

Interested in collaboration or have questions about my experience? Let's connect and explore opportunities together.

Located in the Netherlands • Available for remote collaboration